Often the web mail interface provided by hosting providers for domain based email, are limited in functionality and performance, and often cause user frustration. Some business owners do not use domain based email because it can be complicated. But using your branded website address builds trust with customers and enhances your brand.

However, Google offers a couple of options for managing your domain based email. If you need this for multiple people, G Suite from Google offers great functionality and numerous features in one place for a reasonable price for business customers.

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